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Payment, Cancellation, Refund & Exchange Policies

1. Payment Policy

All purchases made online using a credit card are subject to a non-refundable processing fee. This fee is charged by the ticketing service. If you wish to register for a program/course without paying this fee, you can visit us in person to pay with either cash or cheque or mail in a cheque to the Centre for Mindfulness Studies. Please call in advance to ensure space is still available.

To make any requests for exchanges, refunds or credits please email: info@mindfulnessstudies.com. Please see our other policies below for more information.

2. Program/Course Cancellations

If your program/course is cancelled, you are entitled to a full refund. You will be contacted at least three business days’ prior to the start date of the program/course if a cancellation is made.

3. Refunds & Exchanges

A. Beginners and Introductory Workshops
REFUNDS
Please note that there are no refunds for introductory workshops.
EXCHANGES
If you give at least five business days’ notice before the workshop’s start date you can apply the full tuition as a credit for a future workshop. You may only transfer once.
If you give less than five business days’ notice prior to the start date of a workshop no refund or exchanges will be available.

B. Professional Development Courses
REFUNDS
If you give at least five business days’ notice before the course’s start date you will receive the full tuition less a $50 fee.
If you give less than five business days’ notice prior to the start date of a course no refund will be available.
After the course has begun of a course no refund, exchanges or transfers will be available.
EXCHANGES
If you give at least five business days’ notice before the course’s start date you can apply the full tuition amount as a credit to a future course.
If you give less than five business days’ notice prior to the start date of a course you can apply the full tuition amount less a $50 fee as a credit to a future course.
After the course has begun no refund, exchanges or transfers will be available.

C. Therapeutic Programs
REFUNDS
If you give at least five business days’ notice before the program’s start date you will receive the full tuition less a $50 fee. Please note the Orientation & Interview session qualifies as the start date.
If you give less than five business days’ notice before the start date of a program no refund will be available.
After the program has begun no refund, exchanges or transfers will be available.
EXCHANGES
If you give at least five business days’ notice before the program’s start date you can apply the full tuition amount as a credit to a future program.
If you give less than five business days’ notice prior to the start date of a program you can apply the full tuition amount less a $50 fee as a credit to a future program.
After the program has begun no refund, exchanges or transfers will be available.

D. Retreats & Intensives
REFUNDS
If you give at least 30 business days’ notice prior to the retreat start date, you will receive the full tuition less a $200 fee.
If you give 20 – 29 business days’ notice prior to the retreat start date, you will receive a 50% refund.
If you give 10 – 19 business days’ notice prior to the retreat start date, you will receive a 25% refund.
If you give less than 10 business days’ notice prior to the retreat start date, no refund will be available.
After the retreat has started no refund, exchanges or transfers will be available.
EXCHANGES
If you give at least 20 business days’ notice prior to the retreat start date, you can apply the full tuition amount as a credit to a future course.
If you give 10-19 business days’ notice prior to the retreat start date, you can apply 50% of the tuition amount as a credit to a future course.
If you give less than 10 business days’ notice prior to the retreat start date, you can apply 25% of the tuition amount as a credit to a future course.
After the retreat has started no refund, exchanges or transfers will be available.

Personal Programs

Start: Sunday, October 22, 2017 - 1:00 pm
Start: Monday, October 23, 2017 - 6:00 pm
Start: Wednesday, October 25, 2017 - 5:30 pm
Start: Saturday, October 28, 2017 - 10:00 am

Professional Development

Start: Sunday, October 22, 2017 - 3:00 pm
2017-10-22 19:00:00
Start: Friday, October 27, 2017 - 9:30 am
2017-10-27 13:30:00
Start: Monday, November 6, 2017 - 9:00 am
2017-11-06 14:00:00
Start: Thursday, November 9, 2017 - 9:30 am
2017-11-09 14:30:00